Terms.

TORONTO CREATIVES TERMS OF SERVICE Last Updated: March 27, 2025

1. INTRODUCTION

These Terms of Service (“Terms”) govern your use of services provided by Toronto Creatives (“we,” “us,” “our”), a boutique multidisciplinary advertising and marketing agency located in Toronto, Canada. By accessing our services, you agree to these Terms in full.

2. SERVICES

We provide the following services: • Video Production & Content Creation • Brand Design & Strategy • Commercial & Personal Photography • Digital Advertising & Marketing • Website Design & Development • Social Media Management • Marketing Consulting Services

3. PROJECT TERMS

3.1 Project Commencement • 50% deposit required before work begins • Remaining 50% due within 30 days of project completion • Late payments subject to 2% monthly interest (26.82% annually)

3.2 Deliverables • All deliverables remain property of Toronto Creatives until paid in full • Final files provided upon complete payment • Formats: Standard deliverable formats (jpg, png, eps, mp4, etc.)

3.3 Revisions • Revision limits specified in individual project quotes • Additional revisions billed at current hourly rates

4. INTELLECTUAL PROPERTY

4.1 Client Materials • Clients retain ownership of their original materials • Clients grant us license to use materials for project completion

4.2 Our Work • We retain ownership of creative tools and processes • Clients receive usage rights as specified in project agreements • Portfolio usage rights retained by Toronto Creatives

5. WEBSITE HOSTING & DOMAINS

5.1 Hosting Services • Provided through Flywheel • Subject to Flywheel’s terms and conditions • Optional service, not required for other services

5.2 Domain Registration • Annual fee: $25.00 • Auto-renewal unless cancelled 60 days prior • Transfer options available upon request

6. CONFIDENTIALITY

We maintain strict confidentiality regarding: • Client business information • Marketing strategies • Project details • Pricing information • Client data

7. CANCELLATION & REFUNDS

7.1 Project Cancellation • 50% deposit non-refundable • Work completed billed at current rates • Materials released upon payment of completed work

7.2 Service Cancellation • 60 days written notice required • Pro-rated refunds where applicable • Domain transfers available upon request

8. LIABILITY

8.1 Limitation of Liability • Maximum liability limited to project fees paid • Not liable for indirect or consequential damages • Force majeure provisions apply

8.2 Indemnification • Clients indemnify us against third-party claims • We indemnify clients against IP infringement claims

9. PROHIBITED USES

Our services may not be used for: • Illegal activities • Adult content • Hate speech or discrimination • Copyright infringement • Spam or unsolicited communications • Malicious software distribution

10. CHANGES TO TERMS

We reserve the right to modify these Terms with: • Notice via email or website • 30 days notice for material changes • Continued use constitutes acceptance

11. GOVERNING LAW

These Terms are governed by: • Laws of Ontario, Canada • Canadian federal laws where applicable • Courts of Ontario, Canada

12. CONTACT INFORMATION

Toronto Creatives [Current Business Address] Email: info@torontocreatives.com Website: torontocreatives.com

Copyright 2025 Toronto Creatives